Get in Touch With MedEase China
Whether you are planning medical care in China or contacting us about a partnership or general enquiry, choose the option that best matches your needs.
For medical emergencies or urgent symptoms, contact local emergency medical services or an appropriate healthcare provider directly. MedEase China does not provide emergency medical services.
Choose the Best Way to Reach Us
Use WhatsApp for quick questions and initial conversations, or email us when you need to share more detail, documents, partnership information or other non-urgent enquiries.
Chat With Us on WhatsApp
WhatsApp is a convenient option for quick questions, an initial conversation or general guidance on where to start.
Send Us an Email
Email is best for partnership enquiries, business cooperation, media requests, detailed questions or information that may require more context.
For health screening, diagnostic imaging, specialist care, Traditional Chinese Medicine or other patient-related medical requests, please use our dedicated medical visit form.
What Happens After You Contact Us
General and medical enquiries follow different pathways so each request can be handled in the most appropriate way.
We Review Your Enquiry
We first review the nature of your message and the information you have provided.
We Direct It Appropriately
Medical requests, partnership enquiries and general questions may require different next steps.
We Follow Up
We respond with the relevant information or let you know what additional details may be needed to continue the conversation.